Operations Administrator

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Job Description

This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn’t do it.

Contract Type: Permanent

Location: Dorset

Department: Operations

Closing Date: 16-Nov-2025

Salary: £29,064 – £30,518 per annum (rising by annual increments to £30,518) More information on salaries and progression can be found on our pay and policies page.

Hours: Full Time - 37 hours per week

Location: The service encourages flexible working and is open to flexible working options. The role will be based at Dorchester Support Offices, Poundbury with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately once a week for key activities and meetings. There is also a requirement to occasionally travel across Dorset, Bournemouth, Christchurch and Poole and South Wiltshire.

As an Operations Administrator in our Community Safety department you will:

  • Support the Service Delivery Facilitator in managing all document management systems. To maintain, input and interrogate data systems so that accurate, up to date records are available for the Group Management Team.
  • Assist with the compiling of management reports and statistical information as required to support monthly meetings.
  • Support with the allocation of community event resources e.g. prevention display kits and pride related banners/giveaways etc.

What makes you our ideal Operations Administrator?

  • 4 GCSE passes - Grade A*- C / 9 - 4, including English and Mathematics or equivalent Level 2 qualification (including L2 functional skills), or higher-level relevant qualification
  • Level 3 qualification in Business Administration, BTEC or equivalent relevant experience in an administrative role
  • Experience of organising meetings and taking minutes / recording action points

For full details of the role and requirements please have a look at the job description and person specification.

Other Information:

  • You must have a full current driving licence and be able to fulfil the travel requirements of the role. Use of your own vehicle will be required; however, a Service vehicle may be available. Please note Service vehicles are manual transmission only. If you are unable to drive due to a disability, we would still welcome your application and will explore any reasonable adjustments that could be put in place.
  • The role involves occasional evening and weekend working (approximately on a quarterly basis).
  • A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment.
  • Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, negative drug test, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.
  • Please click here for information relating to raising tax awareness and pension considerations when applying for a job.

Contact: For a chat about this post, please contact Andrew Fowler, Operations Facilitator on 01722 691255 / andrew.fowler@dwfire.org.uk

Closing and Interview date: The closing date for applications is Sunday 16 November 2025 (midnight). It is intended that interviews will take place on Thursday 4 December 2025. Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date.